Jon Reiss

Troubles at Neoflix – What Fulfillment Alternatives are There for Filmmakers Part 1

Troubles at Neoflix – What Fulfillment Alternatives are There for Filmmakers Part 1

For those of you who have read my book Think Outside the Box Office and my Filmmaker Magazine article on fulfillment from last winter, know that I thought highly of the shopping cart and fulfillment company Neoflix. I used them for Bomb It and had a good experience with them. I also liked what seemed to be an honest commitment to independent film and DIY solutions for filmmakers. The head of the company JC seemed genuinely interested in helping filmmakers.

I am deeply saddened and disturbed that this has turned sour. I have received reports from a number of filmmakers that they have not been paid by Neoflix for months. Some filmmakers are owed hundreds, thousands and tens of thousands of dollars. When I discussed the situation with JC he indicated that in fact they were having financial problems, were trying to make payment plans with filmmakers and that they had not taken on new clients since September. Most importantly he was trying to raise a round of capital for a new venture that would help them pay back filmmakers. I have not heard that they have yet raised that money. I asked JC this week as to what the status was – he indicated that they are weighing their options and will make an announcement soon.

Today I received a report that the company that Neoflix actually subcontracted out to do the fulfillment of goods, I-Pak has also had financial difficulties with Neoflix and has requested that any filmmaker who has used Neoflix remove their goods from their warehouse by March 1st. If you use Neoflix – you can either contact Patrick Barry – Neoflix’s VP and GM at pbarry@magicrock.com or you can contact I Pak customer service directly at: customer-support@i-pakdvd.com. (I Pak is still a fulfillment company and some filmmakers might want to switch to their services to save the cost of shipping their goods back to them – however considering the circumstances I find this unlikely).

Secondly, one of the filmmakers affected adversely by the Neoflix situation, Matthew Arnold (director of “The Long Green Line”) has started a survey of filmmakers who have used Neoflix – asking them how much money they lost, when they last got paid, if customers received their orders and other questions. You can find the survey here.

Finally is the task of finding a new fulfillment companies for filmmakers to use – not just those who are leaving Neoflix but for all filmmakers. I have continued to hear good things about Transmit Media (http://www.transitmedia.net/) who I included in the Filmmaker Magazine article. Breakthrough Distribution is another company to work with (they work directly with Transmit) concerning replication and fulfillment needs.I did have a very good experience with 4th Way Fulfillment who I also wrote about in that article, but I would still say that 4th Way is mainly an option if you are going to sell lots of merchandise. I recently met a filmmaker who has had great success with Fulfillment by Amazon. He has promised me a guest blog post so stay tuned for that. Topspin is opening their doors in March and they have some technology that looks very exciting. Topspin is probably best used in advance of a films release and then through the release as opposed to the end of a release. (I switched Bomb It and Think Outside the Box Office over to Topspin in August of 2010 in order to do a test run on that new platform – I will be writing more about Topspin in the near future.) Sheri Candler has wrote a good intro review of Topspin last fall in Microfilmmaker Magazine.

Finally, I have also spoken to many filmmakers who do their own fulfillment. They take orders through PayPal and then pick pack and ship themselves. If you are not selling that many DVDs a month (and perhaps only selling DVDs) this might be the best option for you.

I am going to investigate more fulfillment options in the coming month. I would love to hear what other companies you might be using and what your experiences have been so as to build out a better list of companies. If you have suggestions or would like more information on the Neoflix situation please contact me through my blog or at hybridcinema@gmail.com.

Seize the Power Why You Should Pay Attention to the LAFF Symposium this Weekend

Two weeks ago I wrote a guest post on Truly Free Film about the need to educate filmmakers on distribution and marketing their films. This weekend the Los Angeles Film Festival is hosting a truly wonderful event which I am proud to have developed in collaboration with LAFF and Film Independent (with strong push and support from Ted Hope): Seize the Power: A Marketing and (DIY)stribution Symposium.

The Symposium is designed to focus on the nuts and bolts solutions to the current distribution and marketing malaise plaguing our industry. The intention is to provide an introduction to a wealth of new tools for filmmakers (and all artists/media content creators) as well as strategic guidance from many of the key practitioners and thought leaders in our field. It is an antidote to the concerns of too much talk talk talk on this subject with little true education.

In addition there is a non-public component that you can participate in via twitter. I will be giving a distribution and marketing boot camp to the LAFF competition filmmakers Friday June 18th 9am – 12:30pm and 2:30pm – 5pm and Saturday June 19th from 9am-11:30am. All times PST. We will be tweeting bullet points on #totbo We have done this in the workshops I have given in the past month – and we have found that people around the world start to participate and chime in – creating a global discussion around these topics.

The Symposium: Starting Saturday afternoon at 1pm – Ted kicks it off with a presentation on the need for the artist entrepreneur to encourage filmmakers to think expansively about their creative output in order to create sustainable careers. This is followed by a plethora of service providers (from Orly Ravid of the Film Collaborative to Yancy Strickler of Kickstarter to Bob Moczydlowsky of Topspin) that we brought together so that filmmakers could learn the best ways to put these tools into practice in their own careers.

Sunday morning will kick off with a discussion between myself and Corey McAbee (The American Astronaut and Stingray Sam). We will explore how he uses the new distribution and marketing tools and landscape to create a viable artistic career for himself. Caitlin Boyle from Film Sprout will give one of her incredible introductions to grassroots audience development and distribution. I am super excited to see Lance Weiler and Henry Jenkins on Transmedia. (somehow Lance always has a way of frying my brain – in a good way). The inimitable Peter Broderick will lead a discussion on crowdfunding, Colleen Nystedt and Sean Percival will present different tactics for audience engagement. The event will cap with one of those incredible Film Independent public case study examinations of two films: Children of Invention and Bass Ackwards.

Last but not least – it will give filmmakers an opportunity to connect with each other and the presenters. Come on down and introduce yourself, learn and contribute. I hope to see you there (ps I won’t be there Saturday afternoon due to my daughter’s dance recital 🙂 – but Ted will be in the house and many others!)

Jon Reiss on Huffington Post A Christmas (and Hanukah) List to Help Save Independent Film

Here is my piece for the Huffington Post that ran on December 17, 2009 Click Here for the Original List with Links

A Christmas (and Hanukah) List to Help Save Independent Film

By Jon Reiss

Much has been written about the current crises in independent film. Studios run by corporations increasingly view their specialty divisions as a hobby, and have been eliminating them one by one. DVD sales are down. The internet is struggling to monetize.

However, it is an exciting time because it is more possible than ever now for audiences to connect directly with independent filmmakers and help support them with the films that they have made, and are making. This list is to introduce 10 gifts that you can give for Christmas (and the last two days of Hanukah) to help support independent film.

1. Buy a DVD directly from a filmmaker’s website. I know it is easier, and cheaper to buy a film from Amazon. But a filmmaker will get more than twice the amount of money from a direct sale, at least 80% of the sale as opposed to approximately as low as 30% of the sale if on Amazon. In addition the filmmaker will get your email address so they can tell you about future projects – the first step in creating a closer bond between filmmaker and audience (you can always opt out). Finally – you can buy additional gifts from savvy filmmakers as well as exclusive packages. Check out the film Ink who are a great example of this. For a catalogue of filmmaker websites go to Neoflix

2. Buy a DVD that is not widely available yet. Many filmmakers have begun to sell their DVDs while on the festival circuit. They are not waiting for a distributor, who may not come. These DVDs are usually only available from a filmmaker’s website or at screenings. Children of Invention will even explain why they are selling their film on the festival circuit.

3. Support a film that is still in production. Many films are now “crowdfunding” e.g. using the Internet to raise money via donations. The filmmakers will give you gifts (from advance copies of the DVD to a producer credit to an actual role in the film!) Check out Indiegogo’s site and Xmas list to see what is available. I feel that crowdfunding is one of the most incredible ways to connect directly with filmmakers and create a lasting relationship with them. Check out Can Bush Be Prosecuted I love the personal appeal for the comedy Love and Taxes.

4. Go See Movies Part 1: Alternative Venues
Of course seeing films supports independent film. But how do you gift it? An AMC card doesn’t help independent film. There is a new wave of alternative screening venues sweeping the country in its infant stages. They need your support. Buy some tickets for a friend at one of these venues and in your card tell them why you did it (heck print out this post and include it to save you time). Brave New Theaters is a guide to films (usually social action oriented) and alternative venues (some are people’s living rooms, many are not). Range Life is a group of 4 films touring the country. You can donate to the Rooftop Films project which needs support for their 2010 summer season.

5. Go See Movies Part 2: Traditional Art Houses
Most cities will have some kind of art house nearly all will have a Film Club or Support link. Go to the Art House Project for a list. You need to scroll down to the “Community Based, Mission Driven Art House Theaters.” Click on a theater in your city, click on the Film Club, or Support link, or Ticket Package link, purchase, print the receipt, put in envelope.

6. Go See Movies Part 3: Give a Hosting Package This is for the true film lover or activist. Many films such as Robert Bahar’s Made in LA will sell you screening packages for as low as $100. In this way you (or your friend who you are gifting) invites friends over to their house/home theater to view the film (preserving the social nature of film) and you can sell the extra DVDs to your guests or give them away. (The gift that keeps on giving.) If you or your friend really like this experience – you can list yourselves on Brave New Theaters and become your own screening venue for independent film.

7. Go See Movies Part 4: Support Indie Films on Video On Demand An emerging distribution outlet for many indies is day and date VOD, in which the film is available in a few theaters across the US and simultaneously available on VOD. Unfortunately many VOD menus favor studio films and make it difficult to find independents. However if you look, you can find them, check out IFC, Film Buff and other new independently oriented VOD channels. When you find a new film, invite your friends over and watch it together one night this holiday season. By initiating yourself and your friends into the VOD experience, hopefully you will continue to use it as a way to watch independent movies which will in turn support them.

8. Buy A Digital Download or DVD from a Site that Supports Independent Film At Indieflix you can not only buy DVDs from a huge catalogue, but you can stream them as well. iTunes has been great for independent film, providing access to broad markets, etc. But whereas your iTunes card might be used to download Transformers, if you gift Indieflix not only are you solely supporting independent films, but the filmmakers get a much larger share of the pie, 70%. B-Side is another new innovative company that focuses on community screenings and DVDs. For LGBT content go to Wolfevideo.

9. Buy a Roku Box While not directly supporting independent film (you are buying a product from a corporation to view products distributed by corporations), a Roku box will enable you to watch your Amazon VOD and Netflix choices on your television. Amazon is still the largest catalogue of media and lists many independent films. By giving a Roku box you make it easier for them, hence helping independent filmmakers.

10. Give Your Filmmaker Friends A Book If you know an independent filmmaker, (or if you know someone who is interested in the changing film distribution landscape) and they don’t know how to engage their audience or sell their films, give them one of two books (or both) that will tell them how. Scott Kirsner’s Fans Friends and Followers or my book Think Outside the Box Office which comes with bonus gifts from free tickets to screening venues to free chapter updates when you buy it from my website (currently the only place it is available).

11. Buy Other Merchandise from Filmmakers Perhaps you’ve already seen a film, or don’t want to collect a bunch of DVDs. You can still buy products that support independent filmmakers. For Bomb It we created a variety of t-shirts, posters, stickers, hats, hoodies. Check out the RoosterTeeth store as well. Would love to hear what other filmmakers are doing as well.

12. Pay for a Pirated Film The next wave of monetization for filmmakers is to monetize piracy. Ink had 5,000,000 views but it didn’t translate into paying back their film much. James King created VODO to address this issue in a systematic way. If you can’t beat them join em. Give a gift to Vodo to support their efforts. Or tip a film, print the receipt and give it to a friend – with the suggestion that they watch the film on torrent. I hope that this starts to shift the mindset that all content should be free. For if no one pays for content, how will we as creators have the resources to continue creating?

The Value: While one of these gifts will not buy a goat for a poor farmer in Chile (those kinds of gifts are great too), they will help preserve the independence of vision and independent voices that shine a light not only on important issues of the day, but entertain us in new and innovative ways. If independent film dies, so will these independent voices in our media landscape (god forbid we are left with FOX). In addition, by giving the gift of independent film you show others how they can support filmmakers as well.

Let me know what you think by commenting here or on Twitter.

Using Neoflix Box Office Widget for DIY Film Marketing

So I’ve finally got my email list going – I’m using Neoflix’s Box Office Widget – here and on the Bomb It Site. It takes a little figuring out – as I was tooling around I realized that there will need to be a sidebar tutorial in the book.

But it is pretty robust – you can set up email lists and widgets for each project, even have multiple widgets per project so you can track where your people came from.

For sending out emails – they have a variety of templates to choose from that you can customize.

How have people’s experiences been with Constant Contact which I know is industry standard – but is pretty pricey?

Web Marketing and DIY Filmmaking Article in Filmmaker Magazine-

Filmmaker Magazine has featured an article that I wrote about DIY web marketing, drawing attention and self distribution for Spring 2009. You should check it out, here is the article.

HOW TO MARKET YOUR DVD ONLINE PART 3
In this installment, Jon Reiss looks at DIY Web marketing.
BY JON REISS

So you’ve authored your DVD and perhaps even replicated it. You’ve found a fulfillment company that you are happy with. Now, how to get people to buy it?

In the last installment of this series, which appeared in the Winter 2009 issue of Filmmaker, I outlined how to maximize your DVD release strategy and before that in the Fall 2008 issue I discussed ways in which filmmakers can get their movies distributed through DIY self-distribution methods and hybrid strategies, all of which are based on my own experience self-distributing my graffiti doc, Bomb It. For filmmakers who are extending this DIY thinking to DVD retail by selling their own discs through a Web site or online store, this article will explore some of the ways you can cost-effectively publicize these releases, draw in potential customers and create revenue for your film.
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