First off – the next Totbo workshop is in Vancouver in just 2 weeks: February 26 and 27th being organized by DOC BC with support from the NFB and British Columbia Film. If you are in the Vancouver area – I hope to see you there!
Today’s guest post is from Jeff Rosen from Breakthrough Distribution who helps clients replicate their DVDs and connect with fulfillment companies. For those of you who have bought the book from my store – you’ll perhaps remember one of the bonus gifts when you buy the book is a discount on replication provided by Breakthrough Distribution for purchasers of the book. In the aftermath of the Neoflix debacle, Jeff has taken the time to outline a few fulfillment options for filmmakers:
E-Commerce & Fulfillment Suggestions
DIY: If your sales volume is low and/or you want to maximize the amount you make per sale, fulfilling from your office or home is the most cost-effective option. You can set up PayPal (or other shopping cart/payment account) and ship orders as they come in. This allows you to control the funds, manage the relationship with clients, and ensure your products are sent out on time.
Amazon Fulfillment Services: Amazon provides several options, ranging from simply storing and shipping your items to providing payment processing, customer service, and listing products on Amazon.com. These options range from fulfillment fees of $3.50 for a single DVD to 55% of the total sale amount. You can see these options at http://www.amazonservices.com/content/fulfillment-by-amazon.htm#pane-example-dvd (Jon’s note – On Thursday I’ll have another post about how to maximize fulfillment through Amazon.
Transit Media (TM): If you are seeking to have a reliable third party handle all aspects of fulfillment, we recommend Transit Media, www.transitmedia.net. TM has been in business over 30 years and provides e-commerce/fulfillment services to 100+ film distributors and independent producers; this includes Women Make Movies and New Day Films. We have been working with TM for approximately 18 months and have 35+ clients there that are happy with their services.
TM sets up your shopping cart at no cost, provides an integrated payment processing- fulfillment-customer service platform that enables filmmakers to simply and easily sell any merchandise (DVDs, CDs, t-shirts, hats, posters, etc.) quickly and easily from their websites. When a customer purchases a DVD/merchandise from your site, TM processes the payment and ships the products(s) domestically or internationally. Transit manages all customer service questions/issues related to the purchase. Accounts are reconciled on a bi-monthly basis = you get paid every 2 weeks. There is no set up fees, monthly minimums, or hidden charges. TM takes phone orders and purchase orders and provides unlimited customer service.
Handling Fees + Actual Postage:
- Home Video Sales: $7.00 per order (DVD, CD, poster, etc.) + actual postage. This includes an unlimited number of items.
You can charge any amount you want to the customer for shipping and handling. For example, you charge:
o $25 for your DVD + $7 for shipping/handling = $32 total revenue to you
o Transit charges you $7
o Postage is $2
o Transaction fee of 5% = $1.35
o $21.65 net revenue to you
- Canadian Home Video Sales: $10.00 per order + actual postage.
TM processes phone, Internet, fax and purchase orders at no additional charge.
Transaction Fee: In addition to shipping/handling fees, there’s a fee of 5% on the total transaction/sale. This covers the cost of processing payments, order processing, reporting, accounting and customer service.
Expedited Service: additional fee for overnight (FedEx), international orders, and other premium shipping services.
The contact person at TM is Jim Knox
190 Route 17M
To obtain special rate of $7 (normally $8.10), please mention to Jim that you were referred by Jon Reiss/Jeff Rosen/Breakthrough Distribution
DVD replication, authoring or outreach) please call (310.425.2312) or email Jeff Rosen @ firstname.lastname@example.org
Includes glass master, replication, full-color on-disc printing, full-color cover printing, black DVD case, assembly and overwrap. Shipping and freight charges are additional.
• 1,000 units: $1.09/unit
• 2,500 units: $0.95/unit
• 5,000 units: $0.92/unit
• 10,000 units: $0.82/unit
• 25,000 units: $0.68/unit
Turnaround: 10 days from approval of check discs and artwork.