Tag: youtube

My Events at Park City 2012

For those of you attending Sundance and Slamdance this year, I will be participating in a number of events which I hope you can attend:

On Friday, January 20th from 11 am to 12:30 pm I will be at the New York Lounge at 545 Main Street with Matt Dendler of Cinetic Rights Management for an Empowerment Town Hall moderated by attorney Steven Beer.

On Saturday, January 21st, I will be participating in the Black House Panel on Alternative Distribution from 3:30 to 5 pm. We will be discussing the latest developments in the distribution landscape and where success is being found.

On Sunday, January 22nd, I will be at Dolly’s Book Store for the Sundance Film Festival book signing for Selling Your Film Without Selling Your Soul, the new book with co-writers Orly Ravid and Jeffrey Winter. Unfortunately Sheri Candler won’t be able to come.

Right after the book signing party I am hoping to hustle over to Slamdance’s Hot Tub Summit at Treasure Mountain Inn

On Monday, January 23rd, I will be giving the introductory talk to the Sundance #ArtistServices Workshop at 8:30 am.  This workshop lasts all days with presentations by Erick Opeka from New Video, Bob Moczydlowsky from Topspin, Josh Grau on Twitter for Filmmakers, Caitlin Boyle from Film Sprout, Yancey Strickler of Kickstarter, Emily Gray from Fractured Atlas, Reid Carolin for Constellation and Kathleen Grace, Margaret Healy and Paul Snow on “Your Filmmaking Career on YouTube.  RSVP artistservices@sundance.org

If you are coming up to Park City – please come by one of these events to meet up.  Or if you want to meet about your film – let me know in advance and we can arrange a time while I’m up there.

Guest Post by Jon Fougner: Cinema Profitability Part 5

Posted on by Jon Reiss

This is Part 5 of Jon Fougner’s guest series on Cinema Profitablility – today he continues the discussion of marketing as well as margins.

Marketing Continued:

Once the site is in good shape, let’s get people to it. Today, a user may be unlikely to find the website in the first place, since none of the Big 3 has successfully SEO’ed its site for current releases (e.g, searching for “Wolfman showtimes” on Google). One side benefit of the affiliate program described above will be improved search rankings for this common and valuable query type, since affiliates will be linking to the site. Besides common sense, the reason for optimism that each of the Big 3 should be able to get above-the-fold on Page 1 of search results is that the bar has been set low; here’s the above-the-fold part of the Google SERP for “avatar tickets” from a San Francisco area IP address on 1/17/2010:

In the organic results above, Movietickets.com and the Big 3 are MIA, and Fandango is getting beaten by 2 less relevant sites. In addition to such “universal organic” SEO, the Big 3′s sites should optimize for the increasing array of data type-specific search results modules, most notably, showtimes and local.

Google’s showtimes module exemplifies the importance of offering publishers an appealing, open affiliate program; Google hyperlinks Fandango showtimes, but not Movietickets.com. When a consumer is looking at movie showtimes, only some of which are hyperlinked to a POS, I suspect that he often believes that the non-hyperlinked times are not available for sale online anywhere6. Therefore, when he values pre-ordering (i.e., when he anticipates a sell-out), non-hyperlinked theaters will suffer. I anticipate that Google’s showtimes module will gain adoption, as a clean alternative to the cluttered UIs of the online brokers. Therefore, with respect to the Big 3, barring a private affiliate deal between Google and Movietickets.com, I believe that AMC’s Loews will lose pre-order market share.

The Big 3′s core customers are Facebook users. For any of the Big 3, creating a Facebook Page for each theater offers a free re-marketing channel for both brand and direct response. Even if it already has a “master” Page run by corporate, it’s worth trying localized Pages as well, since the share of user attention that (say) Regal could command is not fixed: users can fan both a national Page and a local Page. These could be managed centrally, via a 3rd party Page management dashboard, or locally by the theater manager (with assets and guidance from HQ). Giving many local teams a chance to shine in friendly competition with one another will engage employees’ creativity and help best practices bubble to the top. Two easy ways customers can connect to a Page for (say) Alamo Drafthouse Cinema are:

  • visit facebook.com/alamodrafthouse, or
  • text “like alamodrafthouse” to 32665 (“FBOOK”), Facebook’s U.S. short code.

As the Harvard Business Review pointed out in an article demonstrating the loyalty value of Facebook Pages, one should avoid “if you build it, they will come” thinking; most of your customers aren’t yet your fans on Facebook. It’s key for a given cinema to present the opportunity to connect when the consumer is enjoying its products. For instance, these two methods to connect could be publicized on:

  • marquees,
  • ticket stubs,
  • receipts,
  • concession packaging,
  • and pre-trailer ads.

What’s more, when these consumers connect with the Page, their friends will learn about it and have the opportunity to connect as well. Turning these fans into repeat customers hinges on direct response best practices. The linchpin, of course, is experimentation. Facebook shares advice and updates regarding Facebook Pages, Facebook Ads, and brand marketing.

Once a Facebook strategy is humming along, it may be worth trial-and-error forays into other leading social media platforms, most notably, Yelp, YouTube, and Twitter. The proliferation of UGC (including negative reviews) across these and other sites is spurring a reputation management industry serving frustrated local business owners; Marchex is emerging as an early leader. Besides outbound marketing, these tools can help identify which locations and employees are undermining the brand promise of customer service.

Margins

Most of the commonly suggested concessions ideas forget that the food gross margin is already heroic. Even alcohol is not a slam-dunk, since its gross profit per sale won’t be much more than soda; I believe that the main benefit would be to increase the overall beverage sell-through rate (albeit at increased costs7).

I believe that the most effective strategy to improve the ticketing gross margin is to demonstrate to the studios that one has profitable alternatives to their products, as described above. Perhaps counter-intuitively, a given Big 3 player would want his 2 peers –against whom he bids for films — also to discover these profitable alternatives, so that their demand for studio product is similarly attenuated.

AMC has decided to invest in large theaters in highly trafficked neighborhoods of dense population centers. I believe that its industry-leading average ticket price, box office per screen, and revenue per theater are a result of this decision. (Increasingly, in the future, the fraction of screens that are 3D and IMAX will influence these KPIs more than they did pre-Avatar.) I believe that cinemas tend to be anchor tenants, bringing customers to nearby restaurants and shops. They should try to internalize those positive externalities in the form of subsidies from their landlords and/or local governments.

What’s Next

I continue to believe that digital and 3D are the most important near-term innovations for the Big 3. Avatar’s $2.6bn worldwide take will accelerate DCIP’s roll-out. Next highest on the strategic priority list, I’d:

  • Unfetter (contractually and game theoretically) from restrictive relationships with content vendors, ticket brokers, and their own consortia (DCIP and National Cinemedia)
  • With that increased runway, relentlessly experiment, like a technology company
  • Invest at least $10mm annually in Internet marketing, not including paid media

If they can move fast, they might just keep seeing us at the movies.

Footnotes

6 Since these links are not labeled as sponsored but are, in effect, sponsored by Google itself, I would not be surprised to see Google, in the interest of organizing the world’s information and making it universally accessible and useful, hyperlink even showtimes that do not offer affiliate commissions.

7 These costs may be high. They include explicit cash costs (alcohol licenses, janitorial, insurance, etc.) as well as implicit costs of undermining the customer experience for those distracted by their fellow customers. That latter risk will be particularly acute if the service model is as casual as at baseball parks.

Prevent Film Piracy and Globally Monetize Instantly

Today’s guest post is by filmmaker Solomon Mac-Auley who contacted me to offer his opinion about a DIY Digital alternative that I have been intrigued by called Egg Up.   Egg Up offers an elegant solution for filmmakers to monetize their films via Electronic Sell Through (previously known as Download to Own) by selling a film digitally while protecting it from being copied.    I was curious as to how consumer experience was with the service – so here is Solomon’s feeling about Egg Up:

Prevent Film Piracy and Globally Monetize Instantly by Solomon Mac-Auley, QNX LTD

The Challenge:

Piracy is the biggest worldwide threat to the film industry. The internet and social media have made it easy for consumers to pirate and share movies illegally. This growing model has disrupted and destroyed the traditional distribution channels such as DVDs, theatres, video stores and pay-per-view providers. It also doesn’t help that many platforms and media channels do not have any digital-rights-management (DRM) in place to prevent piracy. This phenomenon has cost the industry a whopping $18.2 billion and the figure is growing daily and has left in its wake a growing number of frustrated filmmakers and distributors who are unable to monetize their films. Continue reading →

Ride the Divide Part 1: Set Your Goals, Identify and Partner With Your Audience

Tonight at midnight Hunter Weeks and Mike Dion launch a 2711 minute free access to their film “Ride the Divide” on You Tube to coincide with LiveStrong Day on October 2nd. The film is about three riders as they traverse the 2711 miles of the continental divide from Banff Canada to the Mexican border. I wanted to write about this film because of the smart use of free online content – the limited access actually creates an online event around which the filmmakers can generate publicity (this will actually be the subject of a later post.

In addition, I have a personal interest in the film because as Hunter told me, their strategy was kickstarted when I live workshopped the Slamdance Filmmaker Summit this past January. In that workshop I walked them through developing a distribution and marketing strategy (with the participation of the audience) based on the system that I developed for filmmakers in Think Outside the Box Office. I enjoyed that workshop so much, I then incorporated it into nearly all the workshops that I have done since then.

Continue reading →

Tribeca Film Festival Panel Discussion-

Coming up soon is the Tribeca Talks- Tools of the Trade: Alternative Distribution, Marketing 2.0, and Beyond. There is a fantastic panel including Geoff Gilmore of Tribeca Enterprises, Sara Pollack of YouTube, Cynthia Swartz of 42West, Ryan Werner of Independent Film Channel, Adam Yauch of Oscilloscope, Steven Zeitchik who is the moderator of The Hollywood Reporter, and myself.

We will be going over strategies such as marketing, and digital distribution for short and long term filmmakers. The panel and I will be speaking about what we did with our films, and the key marketing targets to get where you want to be.

The panel discussion will be held on Tuesday, April 28, 2009. If your in the New York area, come check it out!